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CardExchange® Visitor Manual

 

advanced_options_General

 

General options

Detail-editor width (pixels)

Set the length of your text boxes, drop down menus, etc., in all the windows that can edit and contain person information.

Update-timer interval (seconds)

The time interval in seconds that determines how often changes made by others are uploaded to the current installation. By default this is 300.

Show service-center errors

This is a debug setting when no content is shown inside the Assist portal. Standard this is disabled and has no influence on the main application.

 

Printer options

Print behavior

This applies to printing reports. You can select here if you want to show a preview of the report first, directly open the print dialog, or send the report directly to the last selected printer.

 

Event options

Default event-start-date interval (minutes)

Determines how many minutes after the current time should the event start. By default this is 0.

Default event-end-date interval (minutes)

Determines how many minutes after the start time time should the event end. By default this is 60.

Default early-check in-date interval (minutes)

The default number of minutes before the start date occurs, that users are allowed to check-in for an event. By default this is 30.

Default badge-expiration-date interval (minutes)

The default number of minutes after the end date occurs, that the badges will expire. By default this is 30.

Default event organizer

Select the default event organizer for new events.

Confirm incidental check-ins for

Here you can select if you want to have a confirmation before check-in, or not, and if so, for who.

Deny incidental check-ins to

Here you can select what type of visitor is denied to check-in, when you select all preregistered visitors, they can only check in to the preregistered event and not as an individual visitor.

Require badge-expiration dates for

Badge expiration notices are handy to keep track of who is overstaying in your premisses. You can select here who will receive a badge expiration date.

Enable automatic checkouts

When selected and closing the application, a window will be shown with the current checked in visitors so they can be checked out.

Enable event selection at check-in time

If checked you will be able to select an event to add a visitor to during the check-in process.

 

Visitor options

Invitee history (days)

Enter the amount of days you want to the history of a visitor. By default 7 days is shown.

History purge (days)

Determines the number of days to retain a visitors personal information. (Default = -1, retain the visitors details indefinately)

Show a visitor's additional needs at check in

Some visitors have special needs like disabilities, VIP, or need to be escorted, when incidental check-in's are done, it can be handy to know this before checking in. When this option is checked, the needs will be shown in the check-in confirmation window.

 

Biometric options


Biometric automatic search

When checked, the database will automatically be searched for a matching record when a visitor places their finger on the Biometric reader.


Biometric automatic check-in

When checked, the database will automatically be searched for a matching record when a visitor places their finger on the Biometric reader, if a match is found they will then be automatically checked-in.


Biometric automatic check-out

When checked, the database will automatically be searched for a matching record when a visitor places their finger on the Biometric reader, if a checked-in match is found they will then be automatically checked-out.