As is the case with all installation procedures, it is also possible that CardExchange® Gateway Network License edition doesn’t obtain a license from the License Manager successfully. This will almost always result in the error message “All licenses are in use. Please try again later.” Normally, this message means exactly what it says and you probably need to purchase additional licenses. But if you get the message when there are available licenses, there is probably something else going on.
You should check with the WlmAdmin tool on the server whether there are valid licenses in the License Manager. If that is not the case, you have to check whether the machine ID has changed (for example because the dongle has been removed or the network card has been changed). Otherwise, the firewall is the most likely cause.
Here are some other suggestions:
•The Sentinel RMS License Manager service is not running on the server.
•The Sentinel RMS License Manager service is running, but no valid license has been loaded.
•The CardExchange.Gateway.exe.config file of the client does not point to the correct server name.
•The firewall is blocking the communication, either on the client or on the server.
•The CardExchange® Gateway version you are running does not match the license codes.
•The license file was not created.
•The environment variable did not contain the correct path, did not have sufficient admin rights or did not include the full file name.
When changing configuration settings, it is often needed to restart the License Manager service.
This is done in the Computer Management window via the Services node. The service is called Sentinel RMS License Manager.
